At The Service Companies, we understand that our associates are the key to providing Service. Above All. No matter the level, department or service segment, our dedicated associates allow us to perform at the highest level and cultivate a strong corporate culture. This is why we developed Leaders in Service, a series of interviews recognizing the high-performing associates across our company.
Jessica Uriostegui is The Service Companies’ Director of Field Talent Acquisition, responsible for the recruitment of associates at our Managed Services hotel, casino, and resort accounts across the country.
What roles have you held at The Service Companies? How long have you been with us?
I have been with The Service Companies for 9 years. I started as an Operations Staffing Manager for our staffing accounts in South Florida. From there I moved on to Taskforce Manager, Accounts Manager in Arizona, Human Resource Manager for San Antonio, Regional Human Resource Manager for Texas, Regional Director of Talent Acquisition and now in my current role I am the Director of Field Talent Acquisition.
What does your job entail?
I lead the Field Talent Acquisition function in executing the full cycle strategy for attracting, sourcing, and selecting talent. I also monitor recruiter performance, activity and requisition by weekly reporting and metrics monitoring.
What do you love most about your position?
Interacting with all of our amazing teams and clients across the regions.
How do you stay motivated and how do you motivate your team?
I think our best motivation in the talent field is being a pivotal part in placing associates within our departments, creating long term relationships and watching them grow and develop within the industry.
Outside of work, how do you spend your time? What are you passionate about and what do you enjoy doing?
Outside of work my time is dedicated to my 4 amazing kids. Being a mom is what I am most passionate about. I enjoy spending time with my kids and supporting them in the sports or activities they are involved in.
What has been your biggest accomplishment while working at The Service Companies?
My biggest accomplishment was starting a job at The Service Companies completely outside my comfort zone and becoming one of the top performers in my region within the first year. Winning the first ever President’s Award was nice too!
What advice would you give those looking for their start in the hospitality industry or considering joining our team?
Understand and research the industry and make sure you have a passion for hospitality because everything we do involves providing great customer service to our team and our clients.